Booking: Appointments can be scheduled via phone, text, or online through our website.

Cancellations: Customers must provide at least 24 hours' notice to cancel or reschedule an appointment. Failure to do so may result in a cancellation fee.

Service Hours: Our team is available 24/7 for emergency services. Non-emergency appointments are subject to regular business hours.

Payment Methods: We accept cash, credit cards, and other approved payment methods.

Deposits: Certain services may require a deposit prior to scheduling.

Final Payment: Payment is due upon completion of services unless otherwise agreed upon in writing.

Late Payments: Late payments may incur additional fees.

Access to Property: Customers must provide safe and timely access to the property where services will be performed.

Accurate Information: Customers are responsible for providing accurate information about the plumbing issue.

Hazards: Customers must disclose any known hazards, such as asbestos or other safety concerns.

Service Warranty: Cleanway Drain Cleaning & Plumbing provides a 30 day warranty on labor and parts for completed services unless stated otherwise.

Exclusions: Warranties do not cover damage caused by misuse, neglect, or unauthorized repairs.

Cleanway Drain Cleaning & Plumbing is not responsible for:

Pre-existing conditions that could not be identified during initial inspections.

Damage caused by customer negligence or third-party interference.

Incidental or consequential damages beyond the scope of our services.

By providing your phone number, you consent to receive SMS or MMS messages related to scheduling, updates, and promotions.

Message frequency may vary. Message and data rates may apply.

To opt out, reply "STOP" to any message or contact us directly at 803-843-0298.

Content: All website content, including text, images, and logos, is the property of Cleanway Drain Cleaning & Plumbing.

Prohibited Use: Customers may not use the website for unlawful purposes or to harm the company’s reputation.

We reserve the right to update these terms at any time. Changes will be posted on our website with the updated effective date.

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Phone/Text: 803-843-0298

Email: [email protected]